Major Problems with upgrade. [Solved]
Solution Manager: Bernard
Issue description
1. Email still doesn't work. I have verified that sendmail works, php is configured properly, and a php script can send mail from my server. However. YACS doesn't.
2. Tabs stopped working on the control panel page, which makes the page completely unuseable.
So you know, I also tried a completely clean install of the software (other than the database) And reset every single parameter and used the default skin. To no avail.
Any help would be greatly appreciated, my site is ready to skin me alive.
Files
| 20080404 control.tgz 9,725 bytes, 71 downloads Edited by Bernard on Apr. 4 Zoom | |
| Yacs crontab.txt 4,519 bytes, 69 downloads Edited by Bernard on Apr. 4 Zoom | |
| Debug.txt 423,709 bytes, 114 downloads Edited by AnsteyER on Mar. 13 Zoom |
Comments
AnsteyER![]() Member 276 posts registered on Jan. 22 2007 | I used the include from the previous bug report on that tab problem (the one from 7.12)
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AnsteyER![]() Member 276 posts registered on Jan. 22 2007 | If anyone has any ideas on things i can try to get the email working on my server. please email me at stephan@anstey.org Thanks! |
AnsteyER![]() Member 276 posts registered on Jan. 22 2007 | I have reloaded and rebooted everything at this point without any change. |
AnsteyER![]() Member 276 posts registered on Jan. 22 2007 | ANy help would be appreciated. Seriously impacting my community. |
NickR![]() from West Yorkshire, UK Member 327 posts registered on Aug. 17 2006 | Hi, Email. I cant really help you, maybe sign up for a gmail account and use their smtp server (thats what I do as my server does not run smtp). Control panel tabs, I don't know if there is still an issue generating the minified version of the javascript file that handles the tabs. You can try copying the one on this server, http://www.yetanothercommunitysystem.com/temporary/cache_included_browser_minify.js to the same folder on yours. Cheers, Nick Nick My Website: NGR78 |
AnsteyER![]() Member 276 posts registered on Jan. 22 2007 | I don't think it's getting that far. I configured the SMTP and nothing. I configurd it on my server and on gmail. I suspect that it's dying before it has the send even. When i talked to support on my host, they told me that sendmail is never receiving the message. (Which makes sense as php can definitely send from my server) |
AnsteyER![]() Member 276 posts registered on Jan. 22 2007 | I thought it was interesting that when i did switch it to GMAIL smtp i bogged down to 120 seconds to try to send. (probably the time out) but it didn't acdtually send anything. |
AnsteyER![]() Member 276 posts registered on Jan. 22 2007 | Right now, I have just the huge problem with sending email from the site. (I have turned off the mail option so that at least it pops up in a client) It is devastating to the site operation. The lack of notification has killed my traffic and my ability to send newsletters. Seriously ANY help with this would be appreciate. |
NickR![]() from West Yorkshire, UK Member 327 posts registered on Aug. 17 2006 | Hi When did your email last work, I will try and look at the code and see if I can spot any bugs. Really would be helpful if you could show us snippets of log files showing reason for failure. Cheers, Nick Nick NGR78 MoneyTrafficBlog |
AnsteyER![]() Member 276 posts registered on Jan. 22 2007 |
NickR: it last worked before Yacs 8.2alpha I'll go through the logs and post what i got. I know it's not getting to sendmail there's nothing in those logs at all. And i know php sends .. so it's in the code. |
AnsteyER![]() Member 276 posts registered on Jan. 22 2007 | Hey here's my debug from a point where a sent an email to the test@anstey.org email from the site. There is no displayed error message. debug.txt |
NickR![]() from West Yorkshire, UK Member 327 posts registered on Aug. 17 2006 |
" NickR: I will compare 8.1 to 8.2 alpha later today when I will be doing some more work on my image gallery code Cheers, Nick |
AnsteyER![]() Member 276 posts registered on Jan. 22 2007 | The last mailer.php that I can get working, last i tried a few days ago, was the one from 7.12. It didn't work very well, but at least some mail would get off the site. I'll test again this morning if i can. and get back to you. |
AnsteyER![]() Member 276 posts registered on Jan. 22 2007 |
AnsteyER: Sorry 7.11 there was no 7.12 I just tested again. If i use 7.11's mailer.php The site can send emails. (though I'm not sure how well notification works, I haven't checked that at all) I suppose I can at least use this to send out my newsletter this evening. But my understanding is, I probably don't want to use this old mailer.php. |
AnsteyER![]() Member 276 posts registered on Jan. 22 2007 | Using that 7.11 mailer.php does allow notifications to work. So basically, when i use it, the site seems to work. I haven't noticed what ISN'T working. So, i'll stick with this for now. I notice that the 'maintenance' doesn't work now. It hangs after optimizing notifcations. Ok, and now.. i notice the site getting markedly slower than it has been. |
AnsteyER![]() Member 276 posts registered on Jan. 22 2007 |
AnsteyER: I put the 8.2 mailer back for a minute and ran the maintenance and it ran fine with that one. Also, I think the site runs faster with that mailer. BUT, it doesn't mail. I did keep verbosity on for about 7-8hrs over night. So if you want to look at those records let me know. (it's a moderately huge file over 100MB) |
AnsteyER![]() Member 276 posts registered on Jan. 22 2007 | Does anyone have any ideas i can try. I'm so incredibly frustrated right now. The notifications are a big part of how people use my site and without them it's a struggle to keep things rolling in the right direction. As of now, the site can not mail. |
| Tof from Grenoble-Chambery Member 472 posts registered on Apr. 28 2006 | may i ask two stupid questions ? first : is anybody here who has tested the mailer function with 8.2 release ? (i didnt.) second : does your www-data (or apache or httpd) user has the unix rights to use the mailer or its queues ? |
AnsteyER![]() Member 276 posts registered on Jan. 22 2007 | Tof: First question I can't answer. The second, I actually wrote a very simple php mail script to test that very thing and it works fine. The only mail that seems not to work from the server is the YACS mail. (though, if i use the mailer from 7.11, I think other than bogging the whole server down, it does sort of work basically. Though not exactly as it should. (which was i believe why it was upgraded and fixed for vs. 8.1) I just upgraded to 8.3 -- which so far I haven't found any bugs with. The entire process was very smooth this time. BUT, the mailer still does not work.
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| Bernard from nearby-an-airport Associate 6571 posts registered on Sep. 12 2003 | AnsteyER: sorry for having been away for such a long time. My daily job has been very demanding in March, and my spare time has been fully dedicated to the 8.3 release. Would you like to have another one-to-one session like we did some weeks ago to troubleshoot your installation? Please upgrade to the last 8.3beta31.1 level first of all, then check if messages are triggered. I am available tomorrow night, Paris time, to help you on-line if necessary. |
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