Backup [Solved]

Anstey Stephan -- on May 4 2007

The backup feature is going to a blank white screen. No backup generated.

Immediate solution has been provided

Solution Manager: GnapZ

Issue description

I don't know if maybe this could be PHP settings related. (size of backup too big?) Timing out?

No idea.

Comments

GnapZ from Caribbean 2970 posts	on May 4 2007 All backups have the same end (Parameters is the smallest one, less than 100 KB) ? Is it the same result using an original skin ? Whitch version of Yacs do you use ?
AnsteyER 301 posts	on May 4 2007 Yacs 7.4 The db backup and the images backup go to the white screen, the rest pop up with a save to disk message, and save a zip file appropriately. I'm using one of the out of the box skins, derived, with a new image in the header, no other changes.
GnapZ from Caribbean 2970 posts	inspired from ansteyER on May 4 2007 AnsteyER : There is two ways: The db backup is made from a gz archive script. The others are made with a zip archive script. Both of them work in memory. It could be the memory for the images (64 MB max) if you have a zip archve over 64 MB (no file exist on the server, it is all made in memory before downloading). But the database archive is very small and it could not be the same problem (memory). So, i will check the scripts about this. For the db archive, i think that Bernard knows better than me about gzip processing. Can you check your host on the PHP server side if the maximum allowed memory for processes is not too low ?
AnsteyER 301 posts	inspired from GnapZ on May 4 2007 GnapZ: I could adjust the httpd.conf or the php.ini files as necessary. I'm just not sure which settings might be off. None of them seem particularly small or noticeably wrong.
GnapZ from Caribbean 2970 posts	on May 4 2007 In my phpinfo(), i have: Memory limit : 80M Post Max Size : 60M Uploaéd Max File Size : 40M That's all a found about memory but maybe it become from theses values.
AnsteyER 301 posts	inspired from GnapZ on May 5 2007 " In my phpinfo(), i have: Memory limit : 80M Post Max Size : 60M Uploaéd Max File Size : 40M That's all a found about memory but maybe it become from theses values. " YOU ARE THE MAN! thank you. that worked like a charm. I apologize if this was documented and i just didn't see it.

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Posted by AnsteyER on May 4 2007, edited by Bernard on May 6 2007, (popular)